OUR STORY
Refund Policy
We want you to be fully satisfied with your purchase. If you are not, please review our refund policy below:
1. Eligibility
To qualify for a refund, items must be unused, in their original packaging, and returned within 14 days of delivery. Proof of purchase is required.
2. Process
To initiate a refund, please contact our support team with your order details. Once we receive your returned item and confirm it meets eligibility requirements, we will process your refund.
3. Refund Method
Refunds will be issued to your original payment method. Please allow 5-7 business days for the refund to appear in your account, depending on your financial institution.
4. Non-Refundable Items
Certain items, such as gift cards and final sale items, are non-refundable.
5. Exchanges
If you need to exchange an item, please contact us, and we’ll assist with the process.
This policy may be updated periodically.